Get in touch
Questions, bookings, or media—our team is here to help. We typically reply within one business day.
Contact details
Phone: +61 2 8015 3926
Email: [email protected]
Address: Level 3, 85 Commonwealth Street, Surry Hills NSW 2010, Australia
Hours: Mon-Fri: 9:00-18:00, Sat: 10:00-14:00; Show nights: open until 22:00
Directions
From Central Station, follow signs toward Surry Hills and walk 8 minutes along Commonwealth Street. Limited parking nearby; we recommend light rail or rideshare.
Frequently asked questions
Can I exchange a ticket?
In many cases yes—contact us ahead of show day and we’ll advise your options.
Do you accept group bookings?
Absolutely. We can hold blocks and assist with check-in for groups of 8 or more.
Accessibility support?
We provide seating guidance, entry notes, and captioning options for select shows. Reach out with your needs.
Support topics
- Ticket changes and refunds
- Artist submissions
- Press and media
Response time: typically within 1 business day.
Trusted by
City venues, independent festivals, and arts press choose Glimmer Shield for nights that feel both daring and dependable.
Safety-first production • Fair Artist Pay Pledge • Inclusive Practices